e-cell™ Terms and Conditions
How to pay for your order
We accept most major debit and credit cards and you can order online using our secure server provided by RBS Worldpay plc, the first bank approved internet payment processor in the world.
You can also telephone your order through on
+44 (0)800 9170264 and pay by credit/debit card.
Alternatively, you can pay by cheque and your order will be dispatched when the cheque has cleared. Our address can be found on the .
Orders under £40.00 attract £6.50 carriage charge
Orders over £40.00 carriage free
Delivery is charged at £6.50 for UK and Europe, £12.00 for the rest of the world.
Please allow 28 days for delivery.
Prices are quoted inclusive of VAT. If you are ordering from outside the EU, 20% will automatically be deducted from your order.
If ordering from outside the EU, it is possible that your purchase will be liable to import tax. In such instances, any costs must be met by the buyer.
All items are priced in GB Pounds but a is available as a guide for other common worldwide currencies including US Dollars and Euros.
Refunds and Cancellations
You may cancel your order within seven days of receiving it. Your payment will be refunded in full in the event of you being unhappy with your item in any way.
Return the item to us in the original packaging to the address on the . You will then have your payment refunded via the same payment method used to place your order. The returned item must be in perfect condition and you have to pay the cost of returning the goods.
If the item is faulty we will replace it within 7 days or refund you in full. In these circumstances, we will pay the cost of returning the goods.
Online Ordering Problems
Our credit card services are provided by , the largest bank approved internet payment processor in the world.
The service is fully secure and bank endorsed, and utilises a range of industry standard and RBS WorldPay unique security and fraud prevention systems, combined with fault tolerant secure server networks and firewalls.
The activities of RBS WorldPay are focused solely on the secure electronic collection, management, accounting and payment of money.
Descriptions and information contained in this site is of a general non-specific nature and should be used as a guide only to assist persons in the use of e-cell™ and the selection of Therapy Cards they consider best suited for their personal needs. P and D Pharmaceuticals has no knowledge of the medical history or condition for which a person may seek to use e-cell™ and its associated Therapy Cards. Diagnosis of all injuries, diseases and disabilities and selection of appropriate therapy is a medical procedure for which independent professional medical advice should be sought. Do not delay seeking or disregard medical advice based on any information contained in this website.
While P & D PharmaceuticalsLtd has endeavoured to ensure the accuracy of the information accessed via the website, it does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at the address on the .
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.